Terms of service

Welcome to ShivamKids (shivamkids.in). These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to these Terms, our Privacy Policy, and our Refund Policy.

Please read carefully before using the website.

SECTION 1 – Eligibility & Account Responsibility

By using this website, you confirm that:

  • You are at least 18 years of age, or

  • You are using the site under parental or legal guardian supervision

You are responsible for:

  • Providing accurate personal and payment information

  • Maintaining confidentiality of your account details

  • All activity under your account

SECTION 2 – Products & Product Information

We aim to display products accurately. However:

  • Colors may vary depending on your device screen

  • Minor variations in stitching or finish may occur

  • Product availability may change without notice

We reserve the right to limit quantities or discontinue products at any time.

SECTION 3 – Orders & Acceptance

Placing an order means you are making a purchase request.

Orders are confirmed only after:

  • Successful payment (for prepaid orders), or

  • Confirmation verification (for COD orders)

We reserve the right to cancel any order due to:

  • Pricing errors

  • Stock unavailability

  • Suspected fraudulent activity

Returns are governed by our Return & Refund Policy.

SECTION 4 – Pricing & Payments

  • All prices are listed in INR

  • Prices may change without prior notice

  • Payment methods include UPI, Cards, Net Banking and Cash on Delivery

  • You confirm that payment details provided are accurate and authorized

SECTION 5 – Shipping & Delivery

  • We offer Free Shipping across India

  • Estimated delivery time: 3–5 business days

  • Delivery timelines are estimates, not guarantees

  • We are not responsible for courier delays or unforeseen circumstances

International shipping is not available.

SECTION 6 – Intellectual Property

All content on this website including:

  • Text

  • Images

  • Product photos

  • Logos

  • Graphics

Belongs to ShivamKids or its licensors.

You may not copy, reuse, or reproduce content without written permission.

SECTION 7 – Third-Party Services

Our store is powered by an ecommerce platform provider.

Payment processing and courier services are handled by third-party providers. We are not responsible for their independent policies or delays.

SECTION 8 – User Conduct

You agree not to:

  • Use the site for unlawful purposes

  • Attempt fraud or misuse

  • Transmit harmful code or viruses

  • Harass or misuse the platform

Violation may result in account termination.

SECTION 9 – Disclaimer

We do not guarantee:

  • Uninterrupted website access

  • Error-free operation

Products are provided as described. No additional warranties apply unless required under Indian law.

SECTION 10 – Limitation of Liability

ShivamKids is not liable for:

  • Indirect or incidental damages

  • Loss of data

  • Loss of profits

  • Delays beyond our control

Our maximum liability shall not exceed the order value.

SECTION 11 – Indemnification

You agree to hold ShivamKids harmless from claims resulting from:

  • Misuse of the website

  • Breach of these Terms

  • Violation of any law

SECTION 12 – Governing Law & Jurisdiction

These Terms are governed by the laws of India.

All disputes are subject to the jurisdiction of courts in Kolkata, West Bengal.

SECTION 13 – Policy Updates

We may update these Terms at any time. Changes will be posted on this page. Continued use of the website means acceptance of revised Terms.

SECTION 14 – Contact Information

ShivamKids
Kolkata, West Bengal – 700125, India
📧 support@shivamkids.in
📞 +91 6291616767