Help Center

Please use the below form. You can also call customer service on +1 (973) 435-3638.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

🛍️ Shopping Information

What kind of products does ShivamKids offer?

Are your clothes suitable for Indian weather?

How do I choose the right size?

Are your toys safe for children?

Do you ship across India?

💳 Payment Information

What payment methods do you accept?

Is Cash on Delivery available?

Is online payment secure?

📦 Order & Returns

How long does delivery take?

Can I return a product?

How long does refund take?

Can I cancel my order?